Important Azure Ordering and Delivery Information

Delivery & Pick Up Address:   33463 Old Salisbury Road, Albemarle NC 28001

Azure Drop 798087 Truck Route: CEDAR

Member Participation and Commitment:

  • ​You are NOT required to order every month. You order as little or as often as you want to. 

Order Minimums:

  • ​Minimum order per member: $50 (under $50 generates a $5 charge)

  • Minimum monthly group order to keep the drop coming: $550 for the whole group

Out of Stock:

  • On occasion, there may be items you ordered that end up out of stock right before your order is packed because your order is not picked when you place an order, it is picked the day the truck goes out, the day after cut-off. You are not charged for out-of-stock items.

Fees:

  • Azure Membership is FREE​ 

  • 8.5% shipping on ALL orders paid to Azure

Payment method:

  • You do NOT pay me. Payment goes to Azure Standard

  • Online with debit/credit card

  • Net 10 Days (You may qualify after having a good order history) - Contact Azure for Application

  • Pre-pay  (call Azure Standard to set up a Pre-pay account)

  • Gift Cards via Azure Standard (You can use gift cards as a way to budget your Azure expenditures) Check it out HERE.

  • Your card is not charged until after your items are shipped (the day after cut-off)

Order Issues:

  • If there are problems with your order, call Azure within seven business days of getting your order and they will do their best to help you.

 

The hours of operation for Customer Care are:

Monday-Thursday  6:00 am – 6:00 pm

Friday  6:00 am – 4:30 pm
Closed  Sat -Sun

Azure is closed on the following Holidays:

Memorial Day; July 4th; Labor Day; Thanksgiving Day and Friday after Thanksgiving; Christmas Day

Cut-offs, Delivery Days and Times:

  • You can look on the Calendar for Cut-off Days. Cut-offs are on Tuesdays. Customers receive an email from Azure with the finalized delivery schedule which may be different from the estimated delivery days on times showing in your account. However...orders can be held for three days at our new Anchor Drop location, described below, if you can't meet the truck. Please let me know if you want to meet the truck or if you want to pick up later so I know whether or not to wait on you. :)


Anchor Drop Location:

Spring Lake Family Farms, 33463 Old Salisbury Road, Albemarle NC 28001

(To order from SLFF for pick up when you pick up your Azure order, Click Here)

  • Rolling Hills Food Buying Club receives our deliveries at Spring Lake Family Farms in Albemarle , NC. If you cannot meet the truck on the night of delivery, you will have three days from the day of delivery to pick up your order. We have dry, refrigerated and freezer space. 

  • A note on the freezer storage: If you have an absolutely massive frozen order - like one that would fill a whole freezer by itself - please plan on meeting the truck when it arrives. Otherwise, there should be enough room in the freezer. :)

  • If you need it held longer than 3 days, please notify me (Candice Brasington) BEFORE the delivery to see if other arrangements can be made. 

  • ***Important: If you will be picking your order up during the three day period, you can pick up your order between the business hours of 9am-4pm. Jeremy is the Farm Manager. Please contact him to arrange a time for pick up to make sure he is there. You can call or text him at 704-985-6041. 

  • We are not charged to have orders held at Spring Lake Family Farms. Please help support them through buying their wonderful, locally and aquaponically grown produce! You can check out their latest updates on Facebook HERE We have been happy customers of Spring Lake Family Farms for years! :)



 

Albemarle, North Carolina 28001

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Call or Text:

980-354-3786 (leave a voicemail)  

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© 2016 by Candice Brasington

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